Labor Day Special 

10% Off Select Liberty & Browning Safes. In-Store Only
Labor Day Special: 10% Off Select Safes. In-Store Only
Liberty Houston Locksmith & Safes
Liberty Locksmith

Frequently Asked Questions

Answers to the most common questions about our products & services.

League City Locksmith & Safes

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Frequently Asked Questions
Are you insured for safe moving?

Yes, we are fully insured, giving you peace of mind that your safe is protected throughout the moving process.

Can all safes be delivered upstairs?

No. Due to size and weight, stair delivery is not available for 40+  size models. Even 25 and 35 sizes may be restricted depending on staircase layout and landing space. If you have any questions or concerns, give us a call or text.

Can I pick up my safe instead of having it delivered?

Absolutely. Store pickup is free, and our team can assist with loading. Make sure to bring a suitable vehicle or trailer, and we’ll provide the dimensions ahead of time.

Can I reschedule my delivery date after purchase?

Yes, no problem. Just give us a call if you need to reschedule. We are happy to work around a date and time that works for you.

Can I return or exchange my safe after delivery?

Yes, we offer 14-day returns & exchanges. Extra delivery fees and pickup costs will occur. Please give us a call if you are unhappy with your purchase.

Can you anchor or secure my safe at its new location?

Absolutely, we can securely install or anchor your safe at its new location to ensure optimal safety and stability.

Can you bolt my safe down?

Yes, we offer a bolt-down service with our Premium in-home delivery option. Hardware is included.

Can you change my locks on my home?

You bet we can! We can change your locks in a number of ways based on your budget and needs. Our two most popular options are either to rekey your existing locks which makes your old locks work with new keys, or we can install brand-new hardware equipped with new keys. You get to choose what works best for you.

Can you make a copy of my key?

Yes we can! We make copies of all types of keys from simple house keys to auto keys to high-security keys.

Can you move a safe upstairs or downstairs?

Yes, our technicians specialize in safely moving safes up or down stairs, elevators, and navigating through tight or challenging spaces.

Can you open any type of safe?

Yes, we can open a wide range of safes including gun safes, fireproof safes, and electronic safes.

Can you work on my existing master key system if you didn’t install it?

Yes. Master key systems can be very complex so it’s good to have a solid understanding of your future needs when you’re first planning out your system. At A-1, we come in and work with you on improving an existing system or create a brand-new master key chart to ensure your business and facilities are truly secure!

Do I need to empty my safe before you move it?

Yes, we strongly recommend emptying your safe beforehand to protect your belongings and ensure a safe and smooth move.

Do you have stores where I can see products and ask questions?

Yes! Our showroom floor and locksmith shop is located in League City, TX.

Do you move safes both locally and long-distance?

Yes, we provide safe moving services throughout Greater Houston and can coordinate longer-distance moves upon request.

Do you offer ADA Compliance help?

Yes! Our locksmiths and staff are trained in ADA compliance and can help you evaluate whether your business needs to make any changes.

Do you offer financing or payment plans for safes?

Yes we do! We partner with Affirm to provide our customers 0% financing for 6 months on most safes. Just select this option at checkout to apply this payment option to your purchase.

Do you offer safe services for TL-rated safes?

Yes, our experienced technicians can handle high-security and TL-rated safes using advanced techniques and tools.

Do you remove the pallet during delivery?

Yes — pallet removal is included with Premium In-Home and Stair Carry deliveries. For Curbside/Garage Drop-Off, the pallet stays on.

Do you sell commercial and high security locks for businesses?

Yes. We sell high security locks from a number of manufacturers. These locks are pick and drill resistant and keys cannot be duplicated by unauthorized personnel.

Do you sell locks that cannot be picked?

We sure do! We carry a variety of pick and drill-resistant locks to help keep your home secure.

Do you take credit cards?

Yes we do! We take American Express, Discover Master Card and Visa. Our locksmiths are able to run all major credit cards on site at the time of service and email you a receipt immediately.

How can I program my own car keys?

To program your own car keys, you will need to consult your owner’s manual for the specific instructions. The general steps are as follows:

  1. Insert the existing key into the ignition and turn it to the “on” position.

  2. Press and hold a button on the new key for a specific amount of time.

  3. Remove the existing key from the ignition and insert the new key.

  4. Turn the new key to the “on” position.

If the key programming is successful, the car will start. If the key programming is not successful, the car will not start.

If you are having trouble programming your car keys, it is best to consult a professional locksmith or dealership.

How do I get a delivery quote?

You can view your delivery options and pricing without entering payment information. Just add the safe to your cart, and from either the cart page or checkout page, you’ll see an option to enter your delivery location. From there it will show you the delivery cost if there is any.

How do I prepare for my delivery?

Ensure there’s a clear, flat path to the installation site. Remove rugs, furniture, and breakables. Keep pets and children away from the work area. If going upstairs/downstairs, make sure the structure can support the weight.

How do you protect my floors and walls during the move?

We use specialized equipment, padding, and protective measures to ensure your floors, walls, and property remain undamaged throughout the move.

How long does it take to open a safe?

Most safe openings can be completed within 30 minutes to an hour, depending on the type and complexity of the lock.

How much does safe opening cost?

Costs vary based on the safe type and complexity—contact us for a free quote.

How should I prepare my safe for moving?

We recommend emptying your safe prior to moving to ensure maximum safety and to prevent internal damage to your valuables during transport.

I have multiple offices, can you service all-of-them even if they are in other states?

Yes we can! We have a network of locksmiths standing by that can service your business offices and retail centers no matter where they are located. You make one phone call, and we take care of it all.

Is delivery available outside the Houston area?

Yes. Standard pricing applies within 20 miles of our store. For distances beyond that, a $3.00 per mile charge applies. If you’re 150+ miles away, call or text us at (281) 334-7233 for a custom quote.

Is delivery insured against damage during transit?

Yes, we are a licensed & insured making sure your purchase is safe from anything unexpected.

Is it possible to create a new car key if my original one is lost?

Yes, we provide car key duplication services. Even if you’ve misplaced your original key, we can cut and program a new one for your car.

What action should I take if I can’t access my car?

If you’re unable to enter your car, reach out to our emergency lockout service and our proficient locksmiths will promptly come to you and unlock your car.

What delivery and installation options are available?

We offer several convenient options:

  • Store Pickup – Free, from our League City showroom

  • Curbside or Garage Drop-Off – Delivered to your driveway or garage; pallet not removed

  • In-Home (Main Floor or Garage) – Includes pallet removal and placement inside

  • Up/Down One Flight of Stairs – For 5–15 interior stairs (some size/model exclusions apply)

What if my delivery has unusual stairs or flooring?

Challenging terrain, tight staircases, or sensitive flooring (like marble or wood) may require extra fees. We reserve the right to decline deliveries if there’s risk of damage or injury.

What is car programming?

Car key programming is the process of synchronizing a car key with the car’s immobilizer system. The immobilizer system is a security feature that prevents the car from being started without the correct key.

There are two main types of car keys: transponder keys and keyless entry remotes. Transponder keys have a small chip embedded in them that contains a unique code. This code is read by the immobilizer system when the key is inserted into the ignition. If the code matches, the car will start.

Keyless entry remotes allow you to lock, unlock, and start your car without having to use the key in the ignition. Keyless entry remotes also have a chip embedded in them, but this chip is used to communicate with the car’s security system.

What kind of access control systems do you offer?

We offer a wide variety of access control systems. From simple systems like electronic deadbolts to keep a supply closet secure to a company-wide system that monitors traffic and restricts access, we have it all!

What kinds of payment do you take?

We take cash, check, credit cards or money orders. If you are a business owner you can also apply for credit terms.

What payment methods are accepted at checkout?

We accept all major forms of payment including Apple Pay, Google Pay, PayPal & more. You can also pay in-store if you prefer. If you are looking to finance a new safe, we partner with Affirm to provide our customers 0% financing for 6 months on most safes.

What types of safes can you move?

We move all types, including gun safes, home safes, commercial safes, fireproof safes, and even large or heavy-duty safes.

What’s the cost of replacing a car key?

The price of car key duplication can change based on your car’s make and model. However, we provide competitive rates compared to dealer and manufacturer prices. Reach out to us at 281-334-7233 or drop by our car key shop in League City to get a quote today.

When does ownership of the safe transfer to me?

Property title transfers to you once the safe leaves our dealership — whether for pickup or delivery.

Who can program a car key?

Car key programming can be done in a few different ways:

  • At the dealership: You can take your car to the dealership to have your keys programmed. This is the most expensive option.

  • By Liberty Locksmith: You can also have your keys programmed by Liberty Locksmith. This is a less expensive option than going to the dealership.

  • Yourself: Some cars allow you to program your own keys. This is the least expensive option, but it can be tricky. If you are not comfortable doing it yourself, it is best to have a professional do it for you.

Who is responsible if the site isn’t ready or accessible?

The customer is responsible for ensuring that all delivery paths and flooring can support the weight of the safe, crew, and equipment.

Will opening my safe damage it?

Our goal is to use non-destructive techniques whenever possible to preserve your safe’s integrity.

Let’s Get Started

Call/Text Us at 281-334-7233. We’re here to help.

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